Privacy Policy of DREAM TAXI
At DREAM TAXI, your privacy is our priority. We are committed to protecting your personal data and managing it in compliance with the European Union General Data Protection Regulation (GDPR), in effect since May 25, 2018.
Who We Are
DREAM TAXI is a professional taxi service based in Golem and operating across Albania. We specialize in airport transfers, city rides, day trips, and group travel. Whether you’re arriving at Tirana International Airport or traveling between cities, we offer comfortable, reliable, and safe transportation.
Your Personal Data
We may collect and process the following types of personal information:
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Full name and date of birth
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Contact details (phone number, email, address)
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Pickup and drop-off locations
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Flight or accommodation details (if provided)
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Payment method (cash or card info if needed)
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Booking history and preferences
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Information shared during booking or customer support
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Any special requests (e.g., related to health, accessibility)
How We Use Your Personal Information
Your data is processed only for the following purposes:
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To process and confirm taxi bookings
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To contact you regarding your ride (arrival times, delays, etc.)
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To manage your pickup at the airport or accommodation
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To support emergency services if needed
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To prevent misuse, including in the case of unpaid rides
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To send offers or marketing updates if you have given consent
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To handle any health-related travel requests you might have
Data Retention
We keep your personal data only as long as needed for the purposes listed above:
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Marketing purposes: up to 3 years after your last interaction with us
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Booking and ride records: up to 3 years from the date of service
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Customer service requests: up to 3 years
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Legal requirements: data may be kept longer if involved in legal or investigative processes
Cookies
When you visit our website, cookies may be stored on your device. These small text files help improve your browsing experience by:
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Remembering your preferences
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Enabling secure and smooth navigation
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Helping us analyze how users interact with the site
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Delivering relevant ads, only if you accept marketing cookies
You may manage or disable cookies at any time by accessing the cookie settings on our site.
Your Rights Under GDPR
As a data subject, you have the right to:
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Access the personal data we hold about you
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Correct any inaccurate or incomplete data
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Request deletion of your data (right to be forgotten)
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Restrict or object to certain types of processing
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Withdraw consent for data use at any time
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Receive a copy of your data in a machine-readable format
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Opt out of marketing communications at any time
To exercise any of these rights, simply contact us using the information below.
Contact Us
If you have any questions or concerns about our privacy practices, feel free to reach out:
DREAM TAXI
📍 Tirana International Airport
📍 Golem, Albania
📞 +355 69 400 6008
✉️ [email protected]
